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Dexton Relationship Based Enterprising (RBE) Solution is a must for any company that is serious about handling its market relations. This Solution provides a three-dimensional view of your customer. Additionally, the RBE Solution forms the basis of any desired combination with related applications. The RBE Solution offers a unique platform where relation management, integration management and the required information management converge into a cohesive whole. A perfect basis for your market relations and achieving your business goals.
Although each application may be used independently, the RBE Solution also ensures seamless integration when using multiple applications.
Dexton BusinessMaker has extensive options to provide structure to your commercial process, from start to finish, from A to Z. The features focus on campaign management including outbound and inbound activities, customer segmentation, response measurement and profit and loss analysis. The application, furthermore, includes specific reporting tools to monitor your campaign management activities.
Dexton BusinessMaker also includes extensive sales management options to provide professional structure to your commercial process. This includes, for example, lead management, commercial workflows, sales reporting and commercial projects that originate from campaign management activities. Dexton BusinessMaker also includes special reporting tools for the sales management process. These tools are incorporated in Dexton ASE to ensure the functionality forms part of your operational management.
Dexton iSales is a web application that, based on the “Software as a Service” (SaaS) principle allows you to work and manage your sales activities online. Dexton iSales is hosted by Dexton or a partner at a central location and can be used independently by the end customer. This application is especially suited to front-end relation management.
Dexton Product and Service Ordering is an interesting solution that forms a bridge between the CRM and ERP environments. This Solution ensures seamless interaction between the Sales process and eventual ordering of products and services. In corporate reality, this Solution often replaces complicated and expensive tailor-made projects to connect the two complex arenas of Sales and Order Processing. The solution can be applied in virtually any environment and any sector. The so-called PSO cycle creates a virtually fully automated process of purchasing and order processing, from customer requests to actual consumption of products and services.
Dexton includes a wide variety of options to provide crucial customer information to the mobile professionals. We support two versions:
An off-line version, with the same look and feel as the office version, is available for the field service.
A mobile device such as a smart phone or a PDA can be equipped with Dexton Pocket
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Dexton has developed a secure interactive web environment, Dexton Community, where you can make information available to your relations. You determine the content and the levels of authorization. For example, requests for documentation, newsletter publishing and/or removal, distributing releases, helpdesk or complaints database, etc. This increases convenience and time-savings as the information is immediately visible in your database. Moreover, your relations can be informed faster and better through the Dexton Community on issues that are important to them.
The Dexton Shop enables you to sell products and/or services via a webshop. The webshop contains, aside from the Content Management System (CMS) to maintain your products and content, a money transfer and/or invoice process mechanism. The webshop can be modified to your own house style.
The Portfolio Director allows your organization to create a professional, uniform corporate image. The Portfolio Director is used to manage the range of products and services (portfolio) of your organization and allows you to manage your portfolio according to the image and identity of your organization. This sales tool is the best field service tool to offer new products and services, stimulate additional sales and for cross-selling within the parameters set at the management level.
Dexton is the first party World-wide that is able to convert BI output into activity management in order to create a closed loop application system. The Dexton Active Data solution, is a combination of Dexton Software, the Cognos BI application and the IBM Information Server Suite 8.1. This solution creates actionable BI based on trusted data and is able to transfer this data into activities and put the results directly into your operational management system. Dexton, therefore, offers you a real-time control model within the operational management which is the perfect activity management monitoring environment.
Do you deliver product and/or services to the hotel and catering industry? Dexton has a special application for the hotel and catering industry. It includes the following: Customer master data, activity management, equipment management and transportation, contract management, approving discounts or loans, issuing POS material, etc. The application can, naturally, be further adjusted to the requirements of your own business processes.
Do you deliver product and/or services to the retail industry? Dexton has a special application for the retail industry. It includes the following: territory management, visit reporting, activity management, deliveries (actions), presale planning, display construction, shelf reorganization, delivery, promotional and other campaigns, etc.
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